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Careers

We are looking for dynamic and driven individuals who are interested in joining our inspiring team. As we grow into one of the largest and most influential social enterprises in North East India, the need for people with diverse skillsets, experiences and backgrounds has become all the more crucial as we build an organization that will stand the tests of scale and agility.

vision

Enthusiasm for being an agent of positive change in the lives of youth.

communication

Excellent communication skills to lead sessions and connect with students.

team player

A collaborative spirit and the ability to work well in a team.

agility

Openness to acquire and adapt new skills and knowledge on the job. 

innovation

A pro-active mettle to always strive for innovation in the training field. 

Vacancies

Tourist Tele-care Associate

  • Manage inbound and outbound calls regarding tourism inquiries, offering up-to-date information on Meghalaya’s destinations, travel guidelines, accommodations, and services

  • Assist callers with itinerary planning, transportation options, permit requirements, and emergency support as needed

  • Address and escalate tourist grievances, ensuring timely and satisfactory resolution

  • Stay informed about tourism policies, local events, and attractions to provide accurate, comprehensive assistance

Community Trainer

  • Facilitate training interventions and coaching experiences on soft skills, life readiness, and wellbeing

  • Develop and customise lesson plans and activities suited to local contexts and audiences

  • Plan and manage training sessions, coordinate on‑ground team operations with local stakeholders, and maintain clear records of all activities

STEM Trainer

  • Design, develop, and deliver engaging STEM training programmes using creative teaching methods to simplify complex concepts

  • Evaluate the effectiveness of STEM programmes and adapt teaching strategies to improve understanding and application

  • Facilitate discussions and activities that help students connect STEM knowledge to real-life applications, enhancing interest in STEM careers

  • Instil confidence in students, enabling them to articulate STEM concepts with clarity and precision

Teacher Trainer

  • Develop and deliver teacher training programmes tailored for community-based schools

  • Evaluate teaching methodologies and facilitation skills, identifying areas for improvement and recommending actionable strategies

  • Update teaching practices to align with current education policy standards

  • Create and adapt curriculum and training materials to meet local educational needs

Professional Trainer

  • Conduct high-profile training workshops, seminars, and interventions tailored to client needs

  • Design and develop customised training materials, including presentations, manuals, handouts, and e-learning modules

  • Perform Training Needs Analysis (TNA) to identify skill gaps and recommend targeted interventions

  • Collaborate with clients to understand objectives and tailor training programmes accordingly

  • Plan, organise, and execute training programmes from inception through completion

  • Manage logistics, timelines, and budgets for all training initiatives

  • Identify opportunities to expand training services and partner with the sales team to secure new clients

  • Build and maintain strong relationships with existing clients to foster repeat business

Learning Experience Designer

  • Consult with internal stakeholders to ensure curriculum relevance and alignment with organisational objectives

  • Develop outcome-oriented learning interventions that build soft skills, career readiness, and life preparedness, with frameworks to measure long-term impact

  • Create and maintain a wide range of learning materials - lesson plans, guides, assessments, toolkits, and digital modules - for diverse delivery formats

  • Partner with facilitators and trainers to adapt content to their delivery styles

  • Integrate innovative approaches that enhance learner engagement and impart transferable skills

  • Lead content migration to online platforms, ensuring digital readiness, accessibility, and scalability of curriculum assets

Monitoring & Evaluation Officer

  • Conduct mass surveys, impact studies, and collect post-training feedback across districts

  • Process and verify trainee documentation, ensuring compliance with client requirements

  • Accurately enter and manage data in Excel, maintaining attention to detail and proper filing

  • Assist trainers on the ground, including providing translation support when needed

  • Maintain thorough documentation of M&E activities, findings, and recommendations

  • Travel extensively across Meghalaya to support on-ground training and school engagement

MIS & Data Associate

  • Maintain Accurate Data: Update MIS daily with call allocations, beneficiary details, follow‑up actions, feedback, and data hygiene.

  • Allocate Calls Efficiently: Track call volumes and staff availability to balance workloads and escalations.

  • Generate Regional Insights: Produce daily, weekly and monthly reports on call metrics, reach and high‑risk trends, and highlight patterns that inform service improvements.

  • Ensure Real‑Time Monitoring: Manage dashboard access for real‑time tracking and troubleshoot syncing between telephony systems and MIS database.

  • Visualise & Communicate Clearly: Turn complex datasets into simple charts, slide decks and print‑ready reports that resonate with local stakeholders.

Counsellor

  • Support the design and implementation of wellbeing modules across soft skills, life preparedness, and youth development programmes

  • Provide contextual guidance to trainers and curriculum builders on embedding emotional wellbeing within training frameworks

  • Deliver in-person and virtual counselling sessions to individuals and groups, based on identified needs during training or through our citizen services

  • Contribute to the creation of relevant wellbeing content, activities, and support tools for use in youth and adult training interventions

  • Engage in tele-counselling through helpline services - receiving inbound calls, making outbound calls, and addressing emotional or psychological concerns

  • Identify cases requiring escalation and collaborate with senior mental health professionals or referral partners

  • Uphold strict confidentiality and ethical guidelines in all interactions

  • Track engagement metrics and generate reports on wellbeing interventions and insights

  • Participate in team debriefs, cross-functional workshops, and feedback sessions to continuously strengthen the wellbeing practice

  • Conduct comprehensive case-history interviews to inform counselling plans

  • Promote awareness of mental health and emotional resilience among trainees and communities, through events, campaigns, or support circles

Project Manager

  • Lead end‑to‑end curation, planning, and execution of programmes across our youth engagement and citizen services verticals

  • Define project scope, objectives, deliverables, schedules, and budgets in collaboration with stakeholders (government agencies, NGOs, community groups)

  • Oversee on‑ground implementation - coordinate with trainers, conduct surveys and impact studies, monitor service centres, and ensure user‑centric delivery

  • Develop and maintain project documentation - plans, KPIs, progress reports, evaluations, and recommendations for continuous improvement

  • Build and sustain partnerships to support funding, mentorship, and service delivery enhancements

  • Manage logistics, resource allocation, and risk mitigation to ensure projects are delivered on time and within budget

  • Conduct stakeholder engagement - facilitate workshops, focus groups, and consultations to gather feedback and refine programme design

  • Analyse performance data and impact metrics, adapting methodologies and frameworks to enhance outcomes

  • Identify and pursue opportunities to expand services, collaborating with the sales or outreach teams to secure new partnerships

  • Mentor and guide team members, fostering a collaborative culture and building capacity for sustained programme success

Business Development Executive

  • Develop and deliver compelling proposals, presentations, and marketing collateral

  • Identify client pain points and craft tailored solutions to meet their needs

  • Utilise strong networking and negotiation skills to build and maintain lasting client relationships

Copywriter

  • Craft clear, compelling copy for print and digital formats

  • Design storytelling content that align with brand identity and campaign objectives

  • Work with cross-functional teams to develop content and media collateral

  • Ensure consistency of tone, style, and messaging across all communication channels

  • Manage editorial calendars and ensure timely delivery of all copy assets

  • Stay up to date on industry trends, best practices, and emerging content marketing formats

Video Editor

  • Edit and assemble field footage into clear, emotionally resonant videos showcasing programme activities, success stories, and community voices

  • Incorporate motion graphics, subtitles (multilingual where needed), and sound design to enhance accessibility and engagement

  • Coordinate with trainers and M&E teams to source relevant content for impact reports and stakeholder presentations

  • Manage media asset libraries, ensuring proper cataloguing and metadata for easy retrieval

  • Make rapid edits onsite when needed for workshops, events, or urgent communications

  • Stay abreast of mobile‑shot, low‑bandwidth editing workflows suitable for rural field conditions

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